Frequently Asked Questions

Everything you need to know about shopping with Arcade.

How long does shipping take?

Standard domestic shipping typically takes 3-5 business days, while international orders may take 7-14 business days depending on the destination.

What is your return policy?

We offer a 30-day return window for all unworn items in their original packaging with tags attached. Please note that sale items are final sale.

How do I find the right size?

Each product page features a detailed size guide. We recommend measuring yourself and comparing your results to our charts for the most accurate fit.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), as well as PayPal, Apple Pay, and Klarna for buy-now-pay-later options.

Can I track my order?

Yes, once your order has shipped, you will receive an email with a tracking number and a link to monitor your package's progress.

Are your materials sustainably sourced?

At Arcade, we prioritize ethical production. 80% of our current collection is made from organic cotton or recycled polyester to minimize our environmental footprint.